CONNECT TORONTO, CONNECT COLLECTIVE ("we" and "us") is the operator of (https://www.cnnct.ca) ("Website").
By placing an order through this Website you will be agreeing to the terms
below. These are provided to ensure both parties are aware of and agree upon
this arrangement to mutually protect and set expectations on our service.
1. PRE-ORDERS POLICY
Pre-orders for products in the JUN20 Collection are products that have been purchased in advance to ordering. Products will be shipped before the official JUN20 Collection release date, June 20, 2020. Orders cannot be cancelled once purchased.
2. SHIPPING & DELIVERY POLICY
Payment for shipping will be collected with the purchase, and may be subject to change for orders outside of Canada, which may not include any customs/duties charges. CONNECT TORONTO, CONNECT COLLECTIVE are not responsible for any customs/duties charges. CONNECT TORONTO, CONNECT COLLECTIVE, and WWW.CNNCT.CA is not responsible for any damages, loss, or any address errors while in-transit and in delivery of shipping. Please double check your address before you checkout.
2.2.1 Greater Toronto Area and some areas of Southern Ontario
Orders within the Greater Toronto Area and some* areas of Southern Ontario will either:
(A) receive a tracking order number OR
(B) receive a specified delivery date and time, and a confirmation image of their package where it has been delivered
Method of delivery for the Greater Toronto Area will be notified once order is sent out for shipping via email that has been provided with purchase. *Some areas of Ontario may be eligible for delivery depending on your specific area and location.
2.2.2 Other areas of Ontario and Canada
Orders outside of specific area and location of delivery, the rest of Ontario, and Canada will receive a tracking order number via email that has been provided with purchase.
2.2.3 International and Worldwide
All orders outside of Canada will receive a tracking order number and may incur customs/duties charges, please refer to 2.1 Payment in our Shipping and Delivery Policy. This varies by country, and we encourage you to be aware of these potential costs before placing an order with us.
3. RETURN POLICY
All products are quality checked before shipping. All products are final sale. No refunds. No returns.
Once an order has been placed, they are final sale and cannot be returned nor cancelled.
5. CUSTOMER SERVICE
For all customer service enquiries, please submit an inquiry at
Facebook Messenger www.facebook.com/cnnct.ca/